b) Such relatives or dependants of victims as may be prescribed.

The 5 categories deal with very seriously affected victim's rights to urgent interventions with regard to

	emotional suffering and pain,
	medical care and assistance,
	material or financial need and limitations,
	access to and continuation of education and
	the duty and obligation to remember (symbolic measures and interventions)

The policy framework provides the measures that should be regulated in order to deal effectively with each category of urgent interventions. In each category the criteria for victims who will be considered for the measures, as well as the envisaged methods of provision, need to be considered.

EMOTIONAL INTERVENTIONS
Measures	Criteria	Provision
Emotional support to be facilitated through a support structure which is consistent with the victims preference and is considered by the RRC Committee to be an appropriate, accountable, accessible and good quality service.	Those victims whose emotional quality of life has been and continues to be, severely affected as a result of the violation. [Severity is understood as a state of debilitation of emotional and social functioning such that the individuals quality of life has been affected by the violation, and realistically will remain unchanged in the future, unless some form of emotional intervention is undertaken.] Those victims who have been orphaned as a direct result of the violation and have inadequate material support to meet their immediate emotional needs.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. The UIR Desk will be responsible for the implementation and arrangement of full assessments of the individual’s present emotional state by mental health workers. Based on the recommendations of the assessment, referral to services which are considered appropriate, accessible and of high quality will follow. A network audit of existing credible support services will be forwarded to the UIR Desk by the RRCC. The competence of those supplying services will be assessed by the RRC Committee, bearing in mind that if a need is considered to be urgent the best quality services is needed. If a need is urgent it also implies that the traditional support structures (eg family, etc.) available to the individual have not prevented the need from becoming critical, thus an alternative, additional, specialised form of emotional intervention is necessary. Nevertheless, at all times, these formal services will be complemented by the informal support structures (e.g. family, caregivers and community support services like priests) available to the individual at the time. Relevant support services include both the services provided by individuals and organisations on a voluntary basis, as well as formal and existing private and state provided services. Provision should also be made for providing the transport costs of volunteers to be paid when providing services to those needing urgent intervention. [The first services to be utilised will be services offered by individuals and organisations who are willing to provide their services free of charge to the victims.]

MATERIAL INTERVENTIONS
Measures	Criteria	Provision
The granting of financial aid in the form of a lump-sum or pension payment and/or ensuring that the lost or diminished pension rights are re-established and/or payment or facilitation to ensure the clearing of outstanding debts linked to the violation.	Those victims, both young and old, who are terminally ill and/or frail and will not survive beyond the life of the TRC. Those victims who have been orphaned as a result of the violation and have inadequate material support.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. Provision will be made through the UIR Desk for the victim to be assessed by two independent medical practitioners, or by a medical practitioner designated by state who will either certify that the individual is terminally ill or will probably not survive the duration of the TRC. Those who qualify for the granting of financial aid will be eligible for a pension or a lump-sum payment. The regional UIR Desks facilitate such payments after assessing the requests. The RRC Committee will recommend to the UIR Desk that the structure of payments be standardised. The UIR desk will take appropriate action to re-establish lost or diminished pension rights. The UIR Desk will consider the payment of debts or clearing of outstanding payments where appropriate. Cases where the individual had sought justice in the past and the present costs have significant impact on the material life of the individual and their dependants, will be prioritised. Those who are categorised as orphans due to violation and qualify for financial aid will receive special maintenance grants. A standardised structure for payments will be developed in conjunction with relevant ministries. The programme will particularly serve those orphans under the age of 18 but could be extended up to the age of 21 for those still studying.
The facilitation of emergency shelter	Those victims, and their dependants, who as a result of the violation have no fixed home or shelter. Those victims who have been orphaned as a result of the violation and are in particularly dire living conditions.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. Those who are in need of emergency shelter will be placed in short term shelter, or renovations can be facilitated in the homes if the needs are urgent. Another option would be to facilitate placing of individuals as urgent priority on the various government housing programmes. The programme will be administered by the UIR Desk.

MEDICAL INTERVENTIONS
Measures	Criteria	Provision
Medical support to be facilitated through a medical support structure which is consistent with the victim’s preference and is considered by the RRC Committee to be an appropriate, accountable, accessible and good quality service. Medical interventions will be provided for debilitating conditions and provision of medical equipment.	Those victims, both young and old, who are terminally ill and/or frail and will not survive beyond the live of the TRC. Those victims, who are physically disabled as a result of the violation Those victims suffering from a debilitating physical condition such that the independent social functioning is markedly impaired and/or victims who cannot function independently and/victims who are a significant burden on caregivers and their quality of life has been severely affected by the violation. This situation and/or condition will realistically remain unchanged in the future unless some form of medical intervention is undertaken. Those victims who have been orphaned as a result of a violation and have inadequate material support to meet their immediate needs.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. Provision will be made through the UIR Desk for the victim to be assessed by two independent medical practitioners or by a designated state medical practitioner who will certify that the individual is terminally ill, disabled, suffering from a debilitating condition or will probably not survive the duration of the TRC. The practitioners will make recommendations for medical interventions and any other measures to be undertaken. A network of medical services will be established through the UIR Desk. The competence of those supplying services will be assessed by the RRC Committee, bearing in mind that if a need is considered to be urgent the best quality services is needed. Medical support will be appropriate, accessible and of good quality. Medical services include both the services provided by individuals and organisations on a voluntary basis, as well as formal and existing private and state provided services. Provision will also be made for the reimbursement of transport costs of volunteers incurred providing services to those needing urgent intervention. [The first services to be utilised will be services offered by individuals and organisations who are willing to provide their services free of charge to the victims.] Limited payment according to a standardised structure will be made for medical interventions which will improve or cure debilitating conditions, for prosthetic procedures and instruments which will improve the life of the victim significantly.

SYMBOLIC INTERVENTIONS
Measures	Criteria	Provision
Measures to expedite existing matters of urgency. [For example, the issuing of death certificates, clearing of victims names especially those with criminal records or considered to be informants, visiting the places where violations took place or sites of burial, writing letters to government departments and lawyers and taking appropriate action to expedite cases and payments, declare a person dead and settle legal procedures and problems.] Exhumations and reburials. (individual/collective) Tombstones and shrines. (individual/collective) Facilitation of feedback on cases under investigation. Facilitation of public acknowledgements and apologies. Victim-offender mediation	Those victims, both young and old, who are terminally ill and/or frail and will not survive beyond the life of the TRC.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. The victim will have to be assessed by either two independent medical practitioners or by a designated state medical practitioner, who will certify that the individual is terminally ill or will probably not survive the duration of the TRC. The UIR Desk will arrange for exhumations, reburials and the purchase of tombstones as recommended by the RRC Committee. Prescribed payment will be made available for such procedures and actions. Public acknowledgements and apologies will be facilitated through the RRC Committees in consultation with the HRV Committees. Victim-offender mediation will be co-ordinated at a regional level through an audit of relevant credible support services as provided by the regional RRC Committee.

EDUCATIONAL INTERVENTIONS
Measures	Criteria	Provision
Educational support to be facilitated through the granting of financial assistance or bursaries for the completion of studies at senior secondary or tertiary level. Facilitation to access and utilise free primary and secondary education. Facilitate access to special education, particularly for those disabled either physically mentally as a result of the violation.	Those victims, and dependants of victims, whose senior-secondary or tertiary studies have been interrupted as a result of the violation and for whom future prospects for education will be jeopardised unless urgent intervention, (financial or otherwise), is undertaken to ensure they continue studying. Children who are victims or dependants of victims, who qualify for free (primary and secondary) education but are not aware or failing to take advantage of such education. Those victims who have been orphaned as a result of the violation and have inadequate material support or social structure to ensure that they are receiving adequate education. Those victims who have been physically or mentally disabled as a result of the violation and require specialised education.	Once the individual has been confirmed to be a victim according to the parameters of the Act, an initial assessment follows through the use of the UIR Form. The UIR Desk will facilitate educational assistance through the writing of letters and liaison with educational institutions (e.g. arrange for a child to receive specific education through a government school or welfare grant) to ensure appropriate referral occurs for those who qualify for such education. In most instances that free or funded educational support should be obtainable. The UIR Desk will facilitate access to existing bursary and financial aid schemes for those victims qualifying for senior secondary or tertiary education as specified in the first measure. If this fails, payment for studies in the form of bridging funds will be considered according to a standardised and limited rate. Payment will be dependant on the student’s performance. For orphans requiring assistance, the UIR Desk will ensure that the individual receives education through available bursaries, state-aid or supplement studies through the granting of funds for studying according to a limited and standardised rate. Facilitate urgent access to special schools.

Basic premises

UIR Policy Framework

The UIR policy framework constitutes the different options to be considered when making recommendations to the UIR Desk. The framework will be regulated through normal legal and parliamentary processes, after a public information and consultative process.

Who will implement the individual recommendations?

	Recommendations for specific measures of UIR will be implemented by the UIR Desk (constituted outside existing TRC structures). The suggestion is for this to be constituted in office of the President.
	Implementation can include an individual assessment interview (see measures)

Who will be considered?

A person will only be considered for UIR once the person has been formally found to be a victim of gross human rights violation as defined by the Promotion of National Unity and Reconciliation Act and referred to the RRC committee by either Amnesty or HRV committee.

How will they be identified?

	A possible UIR candidate will be identified through the Section 4 Hook Questions of the Human Rights Violation Committee Protocol. The information department and HRV Committee will be asked to expedite the finding process by the RRC.
	In the case of Amnesty referrals (where finding has already been made) an RRC form will be used.
	All people to be considered for UIR measures will fill out a UIR Information form for a second assessment.

How will recommendations be made?

Regional RRC’s will make preliminary recommendations which will be ratified by the national RR committee and then forwarded to the TRC for referral to the administration body/ UIR Desk.

Monitoring the implementation process?

The TRC will monitor the implementation of the UIR measures through its representatives in the administration body. This structure can form the basis of a long term monitoring body of the final recommendations as submitted to the President at the end of the life of the Commission.

How will pre-September '96 statements be dealt with?

RRC staff will work through all statements submitted to the TRC in order to identify the deponents to receive UIR Information forms. The answers to the "expectation" question in the first protocol and the "outcome" and "expectation" questions in the second protocol, as well as the witness audits drafted after a public HRV hearings, will be used to make a decision as to who will receive a UIR Information form. This information is to be drawn from the database and considered on a regional level by the RRC co-ordinators as well as the RRC commissioners and committee members. The Information Systems Manager is in the process of constructing an RRC information page which will collate all the RRC related information from the different versions of the protocol. The names of those to receive an UIR information form will be forwarded to the RRC administrator and added to the national UIR victim list. The normal UIR form forwarding procedures can be followed. Working through the backlog should be completed by the end of 1996.

RRC Information Instruments (UIR)

Information gathered on the HRV/TRC protocol as entered on the TRC database will be used as the basis for information for all victims referred to the RRC Committee. This will standardise and centralise all information gathered by TRC for each victim and will facilitate the preparation of the final report. The RRC committee will use the following two information instruments to gather the necessary information from a victim, in order to make an informed recommendation based on the UIR policy framework.

Hook questions in the HRV/TRC protocol (Section 4)

The aim of these questions are merely to identify deponents, if they are found to be victims, who will be considered for reparation recommendations in terms of the Urgent Interim Relief measures.

UIR Form

This form will confirm whether a victim qualifies for UIR. It will also assess and establish the specific needs of the victim in this regard. The form has been developed in accordance with the assessment questions for the different categories of UIR measures. The form must be oathed by victim before returning to the TRC.

Envisaged RRC (UIR) Information Flow

1. The HRV/TRC protocols will be registered and will follow the normal processing of the current information. The data processors will enter the answer to section 4 question free flow on the data base.
2. The RRC administrator will on a weekly basis call up all the new processed statements from the database, assess and identify the deponents that qualify to receive a UIR Information form.
3. The names of all these deponents and their case numbers will be forwarded to the Regional Information Managers who will prioritise the processing and verifying of these statements.
4. If a positive victim finding in step 7 (Regional pre findings meeting) is made the Information manager will forward the name and contact details of the deponent to the RRC Administrator.
5. The RRC Administrator will add the name to the victim(UIR) list.
6. The RRC Administrator will then forward a UIR Information form to the victim.
7. The regional RRC committee should create capacity within the committee to deal with the UIR forms and subsequent recommendations manually. This will entail staff reading through each form and in terms of the promulgated UIR regulations making a recommendation. [culminating in a Regional RRC UIR meeting making recommendations to be forwarded to the national RRC meeting for ratification.]

The recommendation, with a copy of the UIR form will then be forwarded to the TRC for acceptance and transferred the UIR Administration Body.

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